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House of Elixir

Contact

Questions about an order, a product or the House? Send us a message.

Talk to the House

We would rather hear the full story.

Use the form for product questions, order support, returns, website issues or general House of Elixir enquiries. Give us as much useful detail as you can so we can help properly.

Email house@weareelixir.co.uk
Orders

If your message is about an order, include your order number in the form.

Returns

Please contact us before sending an item back so we can give you the correct return instructions.

By sending this form, you are asking House of Elixir to use the information you provide to respond to your enquiry. See our Privacy Policy.

Before you message

Order support

Have your order number ready. If something arrived damaged or incorrect, include a clear description of the issue.

Need to return something?

Returns

Read the returns information first, then contact us for the correct instructions before posting anything back.

Returns & Refunds

Looking for answers?

Product questions

If you need help understanding a product before ordering, send the product name and the detail you need help with.